INTEGRATED REPORT 2025
CHAPTER 2
Our Strategies for Sustainable Growth
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INTEGRATED REPORT 2025

Message from the President OPEN
CHAPTER 1 Portrait of Tokyo Century OPEN
CHAPTER 2 Our Strategies for Sustainable Growth OPEN
CHAPTER 3 Enhancement of Management Foundation OPEN

To execute its management and business strategies and respond to change, the Tokyo Century Group promotes the development of its human resources. We foster professionals who possess a propensity for self-transformation, creativity, and ambition and who can use their diverse expertise to create business and help resolve social issues.

The figure outlines our human resource and organizational strategies. It presents the framework for executing the company’s management and business strategies to drive value creation. The desired human resources are those who embrace self-transformation and who possess creativity and ambition.

Message from the President of the Personnel Unit

People are the very origin of value creation. The pursuit of ambitions by diverse individuals will power our future.

Toshiyuki Otobe
Managing Executive Officer
President, Personnel & General Affairs Unit
President, IT & Business Process Management Unit

Tokyo Century’s Perspective on the Importance of Human Capital

In a rapidly changing business environment, the driving force for our sustainable growth is the strength of each and every one of our employees—our human capital. Tokyo Century has constantly identified social needs and ventured into new business domains beyond the framework of its founding business of leasing. This history has been forged by the power of our people. To carry this pioneering spirit into the future and achieve even greater growth, we have placed the maximization of human capital value at the core of our management strategy. In paving the way for the future, we believe our most critical task is to foster a corporate culture where all employees can fully demonstrate their propensity for self-transformation, creativity, and ambition. This will create a virtuous cycle whereby individual growth directly fuels the Company’s growth. We at Tokyo Century are united in this commitment.

Creating an Environment to Leverage Diverse Individuality and Support Employees in Chasing Their Ambitions

We are convinced that the wellspring of new value creation lies in the synergies born of respecting and integrating diverse personalities. Regardless of age, gender, or nationality, we are focused on creating an environment where each individual can maximize their skills, experience, and expertise to pursue their ambitions in their own way. As part of these efforts, we are creating diverse career paths and redesigning our human resource system to enable every employee to use their abilities to the fullest with a greater sense of satisfaction. Through these initiatives, we aim to become an organization where diverse talent can thrive and continuously create new businesses, thereby enhancing our overall corporate strength and achieving sustainable growth.

Enhancing Corporate Value and Contributing to Resolving Social Issues Through Human Capital Investments

Providing opportunities for each employee to grow as a professional and fully demonstrate their abilities is our most crucial investment for the future. This investment not only enhances our corporate value by improving customer value propositions but also directly fulfills our corporate social responsibility, as our developed human resources contribute to resolving social issues through their business activities. We will continue to expand our various training programs and career autonomy support to encourage employees to take on challenges. In this way, we aim to establish a three-part virtuous cycle: individual growth fuels company growth, which in turn helps realize a better society.

Human Resource Strategies

Tokyo Century has identified the recruitment and development of highly specialized professionals capable of leading the transformation of management and business strategies as a key task. To this end, the Company is increasing investments to enhance recruitment activities and training and education programs. To achieve ongoing growth, we will continue to recruit and develop such professionals while also fostering a work environment where each employee can pursue their ambitions with motivation and satisfaction, supporting their autonomous career development.

The figure outlines three pillars of human resource strategies. They are acceleration of human resource recruitment and development initiatives; allocation and positioning of human resources; and the development of safe and secure work environments.

Human Resource Strategy Indicators*

  • *Figures are for Tokyo Century Corporation (non-consolidated).

Acceleration of human resource recruitment and development initiatives

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FY2020 FY2024 FY2027 (Target)
New-graduate hires 13 52 -
Mid-career hire ratio 32.4% 35.6% Maintain or improve ratio
Average annual salary ¥8.57 million ¥9.01 million -

Strategic allocation and positioning of human resources

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FY2020 FY2024 FY2027 (Target)
Training expenses per employee ¥40,000 ¥135,000 -
Training hours per employee 14 55 -

Development of safe and secure workplace environments

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FY2020 FY2024 FY2027 (Target)
Rate of employees undergoing regular health check-ups 100% 100% 100%
Rate of employees undergoing stress checks 94.3% 100% 100%
Annual paid leave utilization rate 72.7% 81.2% At least 70%

Organizational Strategies

Tokyo Century prioritizes creating an organization where diverse and talented individuals are hired, developed, and promoted, allowing each employee to fully demonstrate their abilities and individuality. To further enhance our corporate unity and achieve ongoing growth, we are continuously improving our organizational management and culture. We are strengthening inter-departmental collaboration and building knowledge-sharing systems, aiming to establish a structure that can create new value by consolidating the expertise of the entire organization.

The figure outlines our organizational strategies. Three pillars are organizational management; the promotion of diversity, equity, and inclusion; and branding. Through these initiatives, the company aims to develop highly capable organizations and empower individual employees.

Organizational Strategy Indicators*

  • *Figures are for Tokyo Century Corporation (non-consolidated).

Organizational management

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FY2020 FY2024 FY2027 (Target)
Transfers via the Career Challenge System 14 24 -
Career Design Training participants 128 235 -
TC Career Seminar / My Career Up workshop participants 102 428 -

Promotion of diversity, equity, and inclusion

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FY2020 FY2024 FY2027 (Target)
Ratio of women among new-graduate hires 30.8% 40.4% At least 40%
Ratio of women in section chief-level positions 50.7% 53.4% -
Ratio of female managers among all managers 9.1% 13.7% At least 30%
(FY2030 target)
Ratio of employees with disabilities 2.6% 3.2% Maintain ratio above legally mandated level

Employee Engagement

Medium-Term Management Plan 2027 defines the employee engagement index as a non-financial KPI. This index is measured through regular employee engagement surveys. By analyzing the results of these surveys, we are able to identify issues and implement improvement measures to further heighten the employee engagement index.

Fiscal 2024 Employee Engagement Survey Results

Cycle of Improving Employee Engagement Through Dialogue

The results of the fiscal 2024 employee engagement survey, along with subsequent actions, are described here. The engagement index improved to 56.2, achieving a BBB rating. The company seeks to allocate human resources to growth fields and restructure its personnel system with a strong emphasis on fairness.
  • *Fiscal 2023 results are from the May 2024 survey; fiscal 2024 results are from the May 2025 survey.
  • *Results measured using Motivation Cloud service provided by Link and Motivation Inc.
  • Our Strengths as Seen from the Engagement Survey

The fiscal 2024 employee engagement index increased by 3.0 points from the previous survey, which shows a stronger relationship of trust between the Company and employees. In particular, the improvement in trust in management and satisfaction with diverse workstyles indicates that employees’ understanding of the Company’s vision and ways of working has deepened and their alignment with them is growing. Furthermore, satisfaction with open communication, employment, and the workplace environment remained high, confirming that a foundation is in place for employees to feel secure at work.

  • Key Themes for Further Growth

For ongoing improvements to corporate value, it is crucial to create a workplace environment where each employee can fully demonstrate their abilities. The engagement survey results identified two key themes for further evolution: strategic human resource allocation to growth fields and the creation of a system that fairly evaluates employees’ pursuit of ambitions and contributions and reflects them in compensation. To address these issues, we will take human resource development and allocation measures that support employees’ autonomous career development and restructure our personnel system with an emphasis on fairness. We will thus continue to enhance human resources who can help improve corporate value.

TOPIC1 Town Hall Meetings

Following President Koji Fujiwara’s appointment in April 2025, town hall meetings were held over several months on each floor of the Akihabara Head Office and Tokiwabashi Office, as well as at major domestic and overseas locations. The purpose of these meetings was to foster a sense of unity under the new management structure by having the president communicate directly with employees and share the new management policy and future outlook. We received much positive feedback from participants, such as, “It was a valuable opportunity to learn about the president’s thoughts and personality directly, deepening my understanding of the Company,” and “The connection between my own work and the Company’s vision became clear.”

TOPIC2 Innovation Lab

In fiscal 2024, we launched Innovation Lab, a development and support program aimed at strengthening business conceptualization skills. In addition to creating new businesses, this program promotes the improvement of existing business value and the fusion of expertise and ideas across operating segments. In fiscal 2024, a total of 24 employees from across all the operating segments participated. Participants practice the entire process, from exploring social issues to generating ideas and making final proposals, systematically learning the thinking methods and frameworks necessary for business conceptualization.

TOPIC3 TC-Mee+

Since fiscal 2022, we have been holding networking events called TC-Mee+ under various themes to vitalize communication across departments and generations. In October 2024, we held a gathering themed “Women’s Careers: How Can You Shine in Your Own Way?” featuring experience sharing by female managers and discussions on women’s careers. We will continue to create communication opportunities with various themes to foster a corporate culture where employees can thrive.

Investor Relations

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