Governance and Risk ManagementHandling of Personal Information

Privacy Policy

Tokyo Century Corporation (hereafter “the Company”) recognizes that protecting personal information, including Personal Identification Number and specific personal information (hereafter “specific personal information”) as a vital social responsibility, and we will appropriately handle personal information under the following guidelines.

1. On Compliance with Relevant Laws and Regulations

The Company will handle personal information in strict compliance with the Act on the Protection of Personal Information (hereafter “the Personal Information Protection Act”) and the Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedure (hereafter “the Numbers Act”) and other relevant laws and regulations.

2. On Obtaining Personal Information

The Company will obtain personal information through legitimate and appropriate means within the scope necessary for performing the Company’s business activities.

3. On Using Personal Information

The Company will use personal information only after specifying its purpose and will not use personal information beyond the scope of achieving its purpose, except in cases where prior consent has been granted or where regulatory approval has been obtained. The Company will limit its use of specific personal information to purposes that have been defined under the Numbers Act and other relevant laws and regulations.

4. On Providing Personal Information to Third Parties

The Company will not provide the personal information of customers to a third party, except in cases where prior consent has been granted or where regulatory approval has been obtained. However, the Company may provide such information without the consent of customers within the scope of achieving its purpose when the Company consigns the handling of personal information to a third party or when the Company becomes involved in a merger or similar actions. The Company will not provide specific personal information to a third party, except as defined under the Numbers Act and other relevant laws and regulations.

5. On Ensuring Secure Management of Personal Information

The Company will take steps to securely manage personal information to prevent leaks, loss, falsification, etc., by establishing rules related to the protection of personal information and by appointing staff to be responsible for ensuring the secure management of personal information. Furthermore, if the Company were to consign the handling of personal information to a third party, it would only do so to a third party that meets the Company’s standards, and the Company would exercise the necessary and appropriate supervision.

6. On Responding to Requests for Disclosure, etc., of Personal Information

The Company will respond with sincerity to customer requests for disclosure of personal data in its possession. Furthermore, the Company will respond appropriately and promptly in cases where factual errors have been discovered in such personal data and the Company receives requests for an addition, correction, or deletion of such data, as well as through complaints or consultation from customers.

7. On Making Continuous Improvements

The Company will strive for continuous improvement in its handling of personal information by revising these guidelines and related internal rules, etc., to reflect changes in the Personal Information Protection Act, Numbers Act, and other relevant laws and regulations as well as societal requirements.

Handling of Customers’ Personal Information

1. Purposes of Use

In the handling of customers’ personal information, the Company shall specify the purpose of use, and excluding when consent has been received in advance and when recognized by law, the Company may not use personal information beyond the scope necessary to achieve the purposes of use below concerning the Company’s business activities.
Note that when specific purposes of use of personal information are separately restricted by laws and ordinances such as the use of Individual Numbers per the Numbers Act, the personal information shall not be used for purposes other than the relevant purpose of use.

  • Company business activities

    • 1Businesses of leasing, installment sales, sales and intermediary thereof concerning computers, transportation equipment, industrial machinery, medical equipment, other various movables, real estate and rights;
    • 2Financial business;
    • 3Casualty insurance agency and insurance agency under the Automobile Liability Security Act;
    • 4Business concerning the solicitation of life insurance;
    • 5Possession, management, administration and sales of marketable securities;
    • 6Investment, financing, loan guarantee and management advice to unlisted companies;
    • 7Contracting business for design, construction, installation, repair and demolition;
    • 8Businesses concerning business contracting and business undertaking;
    • 9Collection agency business;
    • 10Businesses of sales and rental of welfare equipment under the Long‐Term Care Insurance Act;
    • 11In‐home long‐term care support business under the Long‐Term Care Insurance Act;
    • 12Business concerning home care services;
    • 13Type II financial instruments business;
    • 14Business concerning supply, sales, intermediary, etc., of energy including electric power;
    • 15Business concerning hotel and ryokan management; and
    • 16Any businesses associated or relating to the foregoing.
  • Purposes of use

    • 1In order to make credit decisions when engaging in transactions with customers concerning the above business activities such as leasing, installment sales, and loans
    • 2In order to engage in appropriate management as concerns contracts relating to transactions with customers
    • 3In order to introduce products and services offered by the Company or Tokyo Century Group companies as well as respond to inquiries and applications concerning the same
    • 4In order to provide information to relevant third parties within the scope necessary when the Company will conclude or consider concluding a contract with a third party incident to transactions with customers
    • 5In order to confirm customer identity and the identity of customer proxies for transactions with customers
    • 6In order to disclose customers’ personal information to third parties, including the credit bureaus of which the Company is a member, to the certain extent that is required to appropriately execute relevant business activities
    • 7In order to engage in suitable solicitation concerning products and services offered by the Company or Tokyo Century Group companies in accordance with principles of suitable established in laws and ordinances such as the Financial Instruments and Exchange Act
    • 8In order to make use of information in market research and new product development as concerns products and services offered by the Company and Tokyo Century Group companies
    • 9In order to appropriately execute all other business activities concerning transactions with customers

2. Sharing

The Company may share customers’ personal information as described in (1) through (3) below.
However, the company will not share identifying personal information.

(1)Contents to be Shared

  • Information concerning attributes such as name, sex, address, date of birth, telephone number, email address, and place of work
  • Information concerning transactions with the Company as well as transaction history such as the balances of transactions made with Group companies and others

(2) Scope of Sharing

Domestic Group companies and local subsidiaries overseas noted on the “Domestic Network” page listed in the “About Us” section and the “Overseas Network” page on the Company’s website.

(3) Purposes of Use of Parties with which Information is Shared

Information shall be used within the scope necessary to achieve the purposes of use above.

(4) Chief Executive of Personal Information

Tokyo Century Corporation
FUJISOFT Bldg.,
3 Kanda-neribeicho, Chiyoda-ku, Tokyo 101-0022 Japan

3. Providing Personal Information to Third Parties

Excluding when consent has been received from the customer and when recognized by laws and ordinances, in principle the Company will not provide the personal information of a customer to a third party. However, when the processing of personal information is to be outsourced externally, the Company may commit personal information to a third party with a sufficient management system within the scope necessary for the purpose of use.
Note that Identifying Personal Information, etc. shall not be provided to third parties excluding those cases clearly delimited in the Numbers Act.

4. Security Control Measures

The Company shall establish and maintain regulations concerning the protection of personal information. The Company shall strive to store and manage customers’ personal information in an accurate and up-to-date state. The Company shall also select a person responsible for the management of the safety of personal information and shall take safety management measures necessary and appropriate for preventing the leakage, loss, or revision, etc., of personal information. In addition, in the event the Company outsources the handling of customers’ personal information to a third party, the company shall only outsource to parties which meet the Company’s standards concerning safety management and shall engage in necessary and appropriate supervision.

5. Requesting Disclosure and others

The Company has established the information desk noted below for requests for the disclosure (disclosure, notification of purposes of use, amendment, addition, deletion, suspension of use, erasure, or suspension of provision to a third party) of personal information and complaints and inquiries regarding the same and shall strive to respond appropriately and promptly to a customer him- or herself or their proxy concerning a customer’s personal information in the possession of the Company (however, this is limited to “Retained Personal Data” based on the Personal Information Protection Act). Note that Company has established procedures concerning requests for disclosure, including entering one’s name and applying one’s seal to the established form and confirming the identity of the person making the request. In addition, please be aware that these procedures may require fixed fees.

Information Desk for Personal Information Disclosure Requests, Complaints, and Inquiries

Business Risks Management Division
Tokyo Century Corporation
FUJISOFT Bldg.,
3 Kanda-neribeicho, Chiyoda-ku, Tokyo 101-0022 Japan

6. Continuous Improvement Efforts

The Company shall appropriately review this policy and relevant internal regulations in response to revisions of laws and ordinances such as the Personal Information Protection Act and the Numbers Act, developments in information technology, and changes in social demand and shall strive to continually improve its handling of personal information.

Handling of Shareholders’ Personal Information

1. Personal Information Purposes of Use

In the handling of shareholders’ personal information, excluding when consent has been received in advance and when recognized by law, the Company may not use personal information beyond the scope necessary to achieve the purposes of use below. Note that Identifying Personal Information, etc. shall only be used for the creation of payment records of distributions of dividends and surpluses, etc., and shall not be used for purposes other than this even with the consent of the shareholder him- or herself.

Purposes of use

  • 1In order to exercise the legal rights of and fulfill obligations towards shareholders
  • 2In order for the Company to provide conveniences as appropriate to the status of shareholders
  • 3In order to carry out policies for the maintenance of smooth relations between shareholders and the Company
  • 4In order to engage in management tasks as concerns shareholders such as the creation of shareholder data in accordance with the standards of relevant laws and ordinances

2. Providing Personal Information to Third Parties

Excluding when consent has been received from the shareholder and when recognized by laws and ordinances, in principle the Company will not provide the personal information of a shareholder to a third party. However, when the processing of personal information is to be outsourced externally, the Company may commit personal information to a third party with a sufficient management system within the scope necessary for the purpose of use.
Note that Identifying Personal Information, etc. shall not be provided to third parties excluding those cases clearly delimited in the Numbers Act.

3. Information Desk for Personal Information Disclosure Requests, Complaints, and Inquiries

The Company has established the following information desk and will strive to respond appropriately and promptly to requests for information disclosure, complaints, and inquiries from shareholders.

Information Desk

General Affairs Division
Tokyo Century Corporation
FUJISOFT Bldg.,
3 Kanda-neribeicho, Chiyoda-ku, Tokyo 101-0022 Japan
Phone: 03-5209-7055
Hours: Monday – Friday, 9:00 a.m. – 5:15 p.m. (however, this excludes national holidays including substitute holidays and December 29 – January 3)

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