Talk with the President and the Deputy General Manager of the Diversity Promotion Office: What Attracts Employees to Tokyo Century?

Tokyo Century’s mission is to contribute to the development of customer businesses by creating high-quality solutions through the multifaceted development of Finance × Services × Business Expertise. Our business activities are based on our management philosophy of contributing through our business to the creation of an environmentally sound, sustainable economy and society.

The starting point of our business is to help people use various assets with greater convenience, such as cars, PCs, servers, and solar panels. We continue to evolve while constantly upgrading and integrating our business by incorporating a variety of innovations such as digital transformation (DX) and green transformation (GX).

 The slogan contains three concepts. The first is to support customer challenges, and the second is to support employee challenges. If we achieve both of these, we’ll ultimately be able to take on new challenges as a company. The theme of our medium-term management plan, which started in fiscal 2023, is “TC Transformation and Sustainable Growth.” I’d like to see both the Company and each of us individually engage in self-transformation through our work to feel the joy of growth. 

 We conduct surveys to find out about employees’ attitudes toward the Company. We also have a system and culture that values employee opinions. I want to continue to value that going forward. Also, we live in a world where we can’t predict what will happen tomorrow. Keeping in mind that today’s truth will not always be true, I always say that we should become a company that creates change rather than responds to it.

Tokyo Century’s business is wide-ranging with diverse customer needs. To meet those needs and enable the Company to grow sustainably, it’s essential to ensure diversity. That’s why we strive to create an open organizational culture where staff with diverse abilities and originality can demonstrate dynamic ideas and take action. Since establishing the Diversity Promotion Office within the Personnel Division in 2015, we’ve been taking various actions based on our Basic Diversity Policy.

I believe that the ability to sense others is extremely important for bridging the gaps that arise between gender, age, race, and ethnicity, and to mutually accept diversity. It’s natural to have different opinions and ways of thinking. When a disagreement comes up, rather than dismissing it out of hand or trying to forcibly smooth it over, I want everyone to think carefully about why other people think the way they do, and to consider their circumstances and backgrounds. The “chemistry” from mixing diverse employee characteristics at the highest level generates new value and revitalizes the Company. Additionally, I want to always remember to respect others.

The events like TC-Mee+ meetings, in which senior employees, management, and young employees can openly exchange their opinions, and Family Day are also very important for fostering a culture in which employees can work with a sense of security. After Family Day, I received a lot of letters from children with my picture on them, and I was very moved. Whenever time allows, I also attend training sessions for young employees so that I can hear their opinions directly.

The ideal culture is one in which the Company and its employees maintain a sense of equality in their relationship. In the course of breaking down barriers to build a deep relationship of trust, I’d like to create a company where all employees feel happy, which leads to their well-being.