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Depending on the content of your query, Tokyo Century's response may take some time. Please note that Tokyo Century may refrain from replying under the following circumstances.

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When the query concerns transactions with specific customers (excluding when the query is made by the actual customer)

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Through the use of this system, the chance of your data being intercepted or modified by a third party over the Internet is extremely lowered.

However, please note that due to the nature of Internet communications, security cannot be 100% ensured.

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